Privacy Policy

British Lockers UK is a trading brand operated by Rackstor Ltd, the UK storage and lockers specialist. This privacy policy explains how we collect, store and use personal data when you visit our website, request a locker quote or engage us for supply and installation.

Who we are

Data controller: Rackstor Ltd, trading as British Lockers UK. Contact: office@rackstor.co.uk, telephone 0800 6546955.

What data we collect

• Identity & contact data – name, business, email, phone, site address.
• Project data – sector, user numbers, finishes, timelines you submit in a quote request.
• Technical data – IP address, browser, pages visited, traffic sources (cookies / analytics).

How we use your data

• To respond to enquiries, prepare quotations and deliver locker projects.
• To meet contractual, legal and tax obligations.
• To improve our website, products and services.
• With your consent, to send occasional updates about Rackstor and British Lockers UK ranges.

Lawful bases

We rely on legitimate interests (responding to enquiries, running our business), contract performance (delivering your locker project), legal obligation (accounting, H&S records) and consent (marketing).

Sharing

We never sell personal data. We share limited data with our parent company Rackstor Ltd, our installation engineers, manufacturing partners, hosting and email providers, and where required by law.

Retention

Quote and project data is kept for up to 7 years to satisfy UK accounting and warranty requirements. Marketing data is kept until you unsubscribe.

Your rights (UK GDPR)

You have the right to access, correct, erase, restrict, port and object to processing of your personal data, and to complain to the Information Commissioner’s Office (ico.org.uk). Email office@rackstor.co.uk to exercise these rights.

Cookies

See our cookie policy for details of the cookies and analytics used on this site.